Ace Cash Express in 1231 Greenway Drive

Customer Reviews about Ace Cash Express:

• ★ ☆ ☆ ☆ ☆
  I got my first check from my employer and i needed a place to cash it. I thought ace would be a great place but it is NOT they took almost 20 dollars from my check as a whole. I Had to sign up and receive a card in order to save money when i could have just opened up a new bank account. I ADVISE ANYONE DO NOT FOLLOW THE ROUTE I DID. they Charge 1 dollar everytime you use your card. After awhile that starts to add up and next thing your momey is all gone. Think carefully anout selecting this place. Next time Just go to a bank it saves u time and money.
  By Kadijah Francis, July 09, 2017
• ★ ☆ ☆ ☆ ☆
  If I could give this place no stars, I would! I applied for a loan in November 2015, but I ended up not needing the loan! The same guy calls me and I keep telling him I no longer need a loan! Sometimes when he calls he's laughing because he knows he's getting under my skin with the constant calls! I asked that my number be removed from the list so he started texting me and calling from various numbers! I have never experienced harassment to this degree in my life! When I call the number back and ask to speak with a supervisor he claims to be the supervisor and head of the corporate office! I don't know who he is but clearly he has to be mentally ill!!! I shouldn't have to change number because of one jerk with too much time on his hands but that's what it's leading to! I don't know how this company is with their service, I just want the phone calls and text messages to stop!
  By Darlisa Chaney, March 26, 2017
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  I paid my rent through them for $775 and a couple of weeks later got an eviction notice for no payment. Contacted Ace over the course of 2 months within the store itself calling corporate office, customer service line, and email. Very little answers and absolutely no help from nobody. One person on the customer service end told me his name was Bob which had to be a lie, wouldn't transfer me to his supervisor told me he was the supervisor, when asked to speak to somebody above him he refused and said he is it. A Mr. Davis, regional VP finally called me on Februrary and flat out said they cant do anything. Even though Ive used them for 3-4 years faithfully and told him I was in the store location in a 30 minute time frame refused to check video camera to see if the employee pocketed my money. I ended up having to pay my rent twice in December ruining any plans I had for my kids Christmas and setting me so far back in my bills I had to max credit cards to stay afloat and now I am in debt with no sign of being able to catch up anytime soon. Most terrible experience ever as a person and a customer. This is a Crime, plain and simple. I paid for services and my money was lost in the process and I was told by bob at customer service that its "tough luck" and "these things happen" Well if these things happen they should have a better system in fixing "these things" instead they put all blame on the customer and refuse to refund my money
  By Nicholas Weinert, November 01, 2016

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